1 reviews | Active since Mar 2013
*****
I called standard bank on the 2nd of October I spoke to a consultant and I advise him that I do not have a chance to go to the bank to make a deposit on my credit card can he please transfer money from my standard bank saving accounts R400 to my credit card . He confirmed that he did the payment and I also received an sms saying R400 transferred from my savings account . I also arranged debit order to go off from 1st of November as I don't have a change to make a deposit I advise him to debit from capitec account and gave him the details<br> <br> only to find out now that my credit card is in arrears and standard bank don't even know who I spoke to make transfer that means our money people is not safe with this bank if I can get think kind of savings because from what I know R400 was taken away from my savings account .<br> <br> I don't care what standard bank does I want this to be resolved and it is not my problem because I contacted them and made arrangements and from what I know my credit card is paid up.<br> <br> please sort this out and contact me back with feedback <br> <br> I am very disappointed as I thought standard bank is better than other banks
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
