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Reference Number: ***<br> I call std bank sat and logged a complaint. the call centre agent arrange for money to be taken from my account ********ly. i was told sat by Sibangele that someone was going to call me on Tuesday. I logged hellopeter complaint Saturday and on Monday the response was that someone was going to get in touch with me within 3 days. I called Stdbank Tuesday because no-one has called me and spoke to Megan Parker. She said her team leader was going to call me and no-one did. i didnt call Wednesday because Hellopeter response was that someone was going to call Thursday and no-one did. I call Thursday at 13:00 and spoke to Sereesha who said the specialist Sophiso would call me after he looked in the matter.I said he needs to atleast give me an acknowledgment call and he didnt. i called back at 15:35 because Sophiso still never called me as he was dealing with another customer. I asked for his manager who i was told was Raylene Rossouw and she could not take my call either. I need my money back fri. Std bank taking my money has now placed me into a position where cannot fend for my family this month at all. I have always paid stdbank something rather than nothing