1 reviews | Active since Jun 2013
*****
My Name is Mapule Molobo i have an account with standard bank on the 28 of July 2015 @ 5:45 i went to dobsonville shoping mall to withdraw my money as usual, i went to the matchine antered my card and the pin number but to my suprice i couldint withdraw the money and i saw that the was something wrong i quickly wend inside the branch spoke to the consaltent explained what happened they blocked my card at 5:00 and they told me that everthing is ok no one used my card.<br> I went home on my way to catch a taxi a got an sms saying that R1000.00 have been withdrawn from my account that was after i blocked my account and the time was 5: 15 i was shocked as the consalten promiced me that the acount was blocked. In the morning i went to Dobsonville branch told them what happened they said they will take the metter to the ***** department they will come back back to me after 10 days, so yesteday i went to the branch again and spoke to Thenjiwe Lunga she is the one that was dealing with the matter she told me that she dint log in the case what i need to find out is where is my money what happened why she is not doing her job i want my money back because what is happening here is completely out
Thank you for your posting and allowing us an opportunity to investigate your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
