ND
Ntombifuthi D

1 reviews | Active since Jul 2015

02 Jul 2015, 11:43

*****

Money was deposited on my account on the 14th of May from absa and on the 18th I went to the bank because I couldn't draw the money they told me it doesn't show I must wait for 3 working days and I went back on the 20 and they told me that the money was withdrawn with instant money.They logged the ***** case and told me to wait for 6 weeks because I desperately need to use that money I spoke to the manager and she told me that she can't do anything and she suggested to give me overdraft and once the investigation its over I can repay with that money now they telling me the bank it's not liable for the ***** I must pay the overdraft and the interest

0
Replies (1)
Standard Bank
Standard Bank's reply03 Jul 2015, 07:21
Official
Hello Ntombi_d,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***