KS
Kagiso S
1 reviews | Active since May 2015
12 May 2015, 10:34
*****
on the 15th April 2015, i went to do a cash withdrawal at an ATM Machine in dobsonville and my card was swallowed by the ATM. While i was trying to call the emergency line, there was a withdrawal for the amount of R7000.00 from my account.<br> <br> I queried this with the bank and they said i will get feedback within 6 working days.<br> <br> As i send this complaint, i have never recieved any feedback whatsoever.
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Standard Bank's replyOfficial
13 May 2015, 11:06Hello Kagiso Senese,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 May 2015, 11:06
Official
Hello Kagiso Senese,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***