1 reviews | Active since May 2016
fradulent debit orders
After many reports recently in the media about ********** debit orders, I decided july 2018, to call standard bank an enquire about different card fees am seeing on my bank statement. Only to discover that standard Bank started in Jan 2017 to debit me each month R 35.16 for card fees for a petrol card which I do not have. then I was told they will only refund me for 6 months and i should have told them months ago, why did I wait so long.
till today, I have been refunded for 4 months
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Feedback will be provided to you shortly.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Feedback will be provided to you shortly.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***