1 reviews | Active since Feb 2017
Four years of harassment
<p>I am not a client of Standard Bank. I have never been one, and will never be one. Yet, since early 2013, I am contacted several times a day by phone call and SMS by their loans department to repay an outstanding debt. I have lost count the number of times I have explained to them that I am not who they are looking for, but my guess would be well over a hundred. I have gone to their branches in person several times to no effect. I have called and emailed them to no effect.</p> <p> </p> <p>A month ago I decided this constitutes harrasment and under legal advice, I sought to collect letters from branch managers stating that I had come in person to their branch to have them put an end to this harrasment. At first this wasn't a problem and was told that their loans department would also CC me into their internal emails as they resolve the matter, however when they asked why I wanted a physical letter and I explained it to them, it suddenly became "impossible". Nonetheless I was assured the harrasment would stop and I would have the emails as proof. That was 4 weeks ago. The harrasment has not stopped and either the email exchange did not ocurr or I was not CC'ed in. I am utterly at wits end.</p> <p> </p> <p>Shortly, I will return to one of their branchs to attain the letter. I will not leave the premises until I have the letter. I will resist any attempts to be forcibly removed with every ounce of strength I have. I am truly at the frayed ends of my sanity at this abuse.</p>
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
