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Mandy M
1 reviews | Active since Oct 2013
07 Sept 2019, 08:54
Four hundred and thirty for card replacement!
I struggled to get a cheque card replacement for 30 days. I was charged a total of four hundred and thirty even after I advised that I don't want the card anymore and that I'm closing the account. The service is ridiculous and I've tolerated enough and refuse to pay for such garbage
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Standard Bank's replyOfficial
07 Sept 2019, 23:28 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Niyaaz JardineComplaint Resolution Centre
***
*** (fax)
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Niyaaz JardineComplaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply07 Sept 2019, 23:28
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Niyaaz JardineComplaint Resolution Centre
***
*** (fax)
***
Niyaaz JardineComplaint Resolution Centre
***
*** (fax)
***
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Mandy M's updateReviewer Update
09 Sept 2019, 10:34Your contact details don't show
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Mandy M's update09 Sept 2019, 10:34
Reviewer Update
Your contact details don't show