MJ
Marcharl J

1 reviews | Active since Apr 2011

08 Jan 2021, 15:18

Four days for a settlement letter? Pathetic.

Pathetic service from Standard bank once again. I requested a settlement letter on my revolving loan account two days ago, which they informed me will take 48 hours. Now I have to wait another 48 hours? This is unacceptable.

0
Replies (1)
Standard Bank
Standard Bank's reply08 Jan 2021, 16:10
Official
Hello Marcharl

Thank you for posting your comments. 

Your matter has been escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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