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SAJIDA S

1 reviews | Active since Mar 2025

28 May 2025, 17:57

FOREX SERVICE DEPARTMENT NOT EFFICIENT

I have been trying to contact the forex department regarding our newly open CFC account i have been to the branch in overport but the busniess banker advise forex is a diffrent department we tried calling numerous time but been transfered from one call to another all we need to know is how to link the CFC account to our online banking so we can view what payments received and also how to drow down to our busniess account when we want to change dollars to rands thanks sajida

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Replies (1)
Standard Bank
Standard Bank's reply28 May 2025, 18:00
Official
Dear Sajida, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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