1 reviews | Active since May 2026
Forex Payment not being Released, no response via email either, cery disappointing
I have sent an inward payment and I have emailed forex department of standard bank multiple times and I am just not getting a response , I need to pay my debit orders, and my funds are not being released, I can see the money in my inward payments option but non of the BOP codes for receiving the funds work. When I call standard bank, all they keep telling me is they cannot help as Forex department doesn't have a phone number.
I have completed and sighned the form for my funds to be released and it is still pending. The service received from Standard Bank has been underwhelming especially as a loyal client.
If anyone knows what I can do, please reach out and let me know. I am abroad ao I am unable to go into the bank. Thank you. Lauren Hill
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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