AO
Allan O

1 reviews | Active since Apr 2017

10 Apr 2026, 11:41

Forex international outbound payment.

Once again a let down by Std bank forex. Currently 12:00 minutes trying to get through. This bs that “your call is important to us, Your call will be answered in the order it was received” Absolute nonsense! I made an outgoing international payment to my son in the UK on 7 April 26. Action date: 2 business days, was supposed to have been received on 9/2/2026 and he has still NOT received the payment. ***!!!!

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Replies (3)
AO
Allan O's update10 Apr 2026, 11:43
Reviewer Update
Forex international outbound payment.Once again a let down by Std bank forex.
Currently 12:00 minutes trying to get through. This bs that “your call is important to us, Your call will be answered in the order it was received”
Absolute nonsense! I made an outgoing international payment to my son in the UK on 7 April 26. Action date: 2 business days, was supposed to have been received on 9/2/2026 and he has still NOT received the payment. ***!!!!
AO
Allan O's update10 Apr 2026, 11:44
Reviewer Update
Forex international outbound payment.Once again a let down by Std bank forex.
Currently 12:00 minutes trying to get through. This bs that “your call is important to us, Your call will be answered in the order it was received”
Absolute nonsense! I made an outgoing international payment to my son in the UK on 7 April 26. Action date: 2 business days, was supposed to have been received on 9/2/2026 and he has still NOT received the payment. ***!!!!
Standard Bank
Standard Bank's reply10 Apr 2026, 12:10
Official
Good day Allan, 

We are saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team 
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