JS
John S
1 reviews | Active since Feb 2018
18 Apr 2026, 17:33
Forex Department a great disappointment In the past two weeks I have sent two emails to Standard Bank’s forex department and I received automated replies to the effect that first Kirsa Maber, and then Alice Ngcwabe would be attending to the matter
Forex Department a great disappointment In the past two weeks I have sent two emails to Standard Bank’s forex department and I received automated replies to the effect that first Kirsa Maber, and then Alice Ngcwabe would be attending to the matter. To date I have not had a word from these consultants, and I have a deadline to meet regarding a forex payment. Very disappointing.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
19 Apr 2026, 07:57Dear John,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Apr 2026, 07:57
Official
Dear John,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
19 Apr 2026, 10:49 Dear John,
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Apr 2026, 10:49
Official
Dear John,
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Although we called, we were unable to reach you.
Please include a time that is convenient for us to reach you.
We look forward to hearing from you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
20 Apr 2026, 08:35Dear John,
We attempted to call you, but your phone went to voicemail.
Please provide an alternative contact number and a suitable time for us to reach you.
Kindest regards,
Standard Bank Hello Peter Team
***
We attempted to call you, but your phone went to voicemail.
Please provide an alternative contact number and a suitable time for us to reach you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Apr 2026, 08:35
Official
Dear John,
We attempted to call you, but your phone went to voicemail.
Please provide an alternative contact number and a suitable time for us to reach you.
Kindest regards,
Standard Bank Hello Peter Team
***
We attempted to call you, but your phone went to voicemail.
Please provide an alternative contact number and a suitable time for us to reach you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
20 Apr 2026, 14:04Dear John,
Thank you for taking our call.
The matter is being treated as a priority, and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you!
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
The matter is being treated as a priority, and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you!
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Apr 2026, 14:04
Official
Dear John,
Thank you for taking our call.
The matter is being treated as a priority, and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you!
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
The matter is being treated as a priority, and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
We appreciate your patience. Thank you!
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
22 Apr 2026, 11:11 Dear John,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Apr 2026, 11:11
Official
Dear John,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***