DB
Dee B

1 reviews | Active since Sept 2016

24 Jun 2020, 15:42

Foreign exchange question

Good day. I phoned your forex department and they were unable to assist me. Someone in Europe is sending 100 Euros to my Standard Bank cheque account via World Remit. Please can you tell me how much I will be charged by Standard Bank in order to receive these funds inwards. What is your commission if 100 Euros turns into, say, R1,700 please advise how much you will deduct from that amount. Thank you.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Jun 2020, 16:08
Official
Dear Dorothy Borejszo

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
 ***
 ***
Standard Bank
Standard Bank's reply29 Jun 2020, 10:59
Official
Dear Dorothy

Please note feedback has been sent to you on email.

Therefore we will be closing this matter.

Kind regards 

Complaint Resolution Centre
 **********
 ***********