Foreclosure Attempt of Property despite active payment arrangement

My bond account number is ***. I have been in arrears and my account was moved to Delberg Attorneys for collection. I have been liasing with Delberg Attorneys since July 2025 and asked them to request for the arrears to be respread or restructured back into my bond balance. I even entered into a payment arrangement with them on the 1st of October 2025 where I paid R11 698 towards the arrears and agreed on payment terms going forward. In both incidents of communication with Delberg Attorneys, they have always maintained that they will communicate this payment arrangements to Standard Bank but on the 13 October 2025, I received a registered notice letter from Delberg Attorneys of Foreclosure of the property despite the open channel of communication between myself as the client with them and the active payment arrangement in place? In accordance with Section 129(3) and (4) of the National Credit Act 34 of 2005, I requested the following from Delberg Attorneys: 1. A written statement reflecting the total arrears and any enforcement costs currently due in order to reinstate the home-loan agreement; 2. A reasonable indulgence of 90 days from the date of this letter to enable us to raise and settle the outstanding arrears; and 3. That all legal and foreclosure proceedings be held in abeyance pending the outcome of this reinstatement process. But point 3 was declined and the other 2 were not addressed at all. Can Standard Bank please address this complaint as my intention has always been to pay my arrears and enter into payment arrangements?