mF
mohamed F
1 reviews | Active since Apr 2013
25 Dec 2018, 19:54
Forced cash depsiot fee
i tried to do a cash deposit at the atm but it was not taking my my notes, i changed atms and then changed notes at the teller still that did not work.i deposited the cash the cash at the teller. i did inform my private banker, but he did noting. i shouldn't not be forced to pay the cash deposit fee if your Atms do not take my deposit.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
27 Dec 2018, 08:08Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply27 Dec 2018, 08:08
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***