LN
Loyiso N
1 reviews | Active since Dec 2019
27 Dec 2019, 14:31
Follow- up on ***** case
As per the previous complaint that I wrote on the 22/12/2019, standard bank rep**** saying they will take it as a matter of urgency, until today I did not get my money back/ re-imbursment and have not received any call from them. Standard is not taking its customers serious.
I will be moving out of the tommorow because I dont have money and standard bank is doing nothing to refund my money that I was supposed to be using to pay the rent.
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Standard Bank's replyOfficial
30 Dec 2019, 08:47Dear Loyiso Ncedo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Standard Bank's reply30 Dec 2019, 08:47
Official
Dear Loyiso Ncedo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******