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Onkabetse M

1 reviews | Active since Sept 2018

10 Oct 2018, 12:09

Follow up on a credit life claim

I still haven’t been attended with my credit life matter since june??♂️.... they keep calling and sending smses that im owing them but they are not attending my matter .... after hello peter called them they called me and told me the matter is elevated to the manager but until now I’m still to hear from the manager ..

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Replies (1)
Standard Bank
Standard Bank's reply10 Oct 2018, 15:42
Official

Dear Onkabetse Molefe

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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