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shanice J
1 reviews | Active since Oct 2017
19 May 2026, 08:50
FNB payment
I made an immediate payment from my standard bank account to fnb and was told the account has been closed, my funds has not reversed to my standard bank account..I have logged two request with at standard bank, they keep saying the funds is with FNB and fnb will not assist as I am not an account holder, I then got the account holder of the FNB account to go to FNB however FNB keeps saying the fund is not with them, Can i please get assistant with sorting this out.
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Standard Bank's replyOfficial
19 May 2026, 09:02Dear Shanice,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 May 2026, 09:02
Official
Dear Shanice,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***