EM
Elizabeth M
1 reviews | Active since Feb 2026
06 Feb 2026, 19:51
FNB ***** department
Bad service, I reported ***** case on the 17th Jan 26 for funds over 15 thousand and, took efforts to make calls, send emails and visited the branch. I have not been assisted nor even been allocated a case number/ reference no for my matter. Everytime I make follow ups I'm sent from this person to the next without due assistance. Really I am disappointed, I have sent email with payment refs, affidavit and saps Cas no however this Bank fails me.
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Standard Bank's replyOfficial
07 Feb 2026, 08:08Dear Elizabeth
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply07 Feb 2026, 08:08
Official
Dear Elizabeth
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***