AT
Andre T
1 reviews | Active since Sept 2025
15 Sept 2026, 09:17
Fnb
I have been trying since 27/07/2026 to het certificates and statements from them in a deceased Estate matter. Despite several enquiries, absolutely no response. I staff member, who I will not mention by name, offered to refer the matter to the relevant department. Still no response received from them. Their customer service is the absolute worst from all of the banks!!!!!!!!
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Replies (1)Standard Bank's replyOfficial
15 Sept 2026, 09:30Dear Andre,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Sept 2026, 09:30
Official
Dear Andre,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
