BG
Bonga G

1 reviews | Active since Nov 2021

10 Nov 2021, 14:23

Fluctuating interest on Personal Loan

H! I am deeply dissapointed by Standard bank, they do not have transparency and they are not truthful to clients. I have a quiry regarding a personal loan account which I am supposed to settle in a period of 36 months repayment term paying R1.472... the principal dept is R30000 of standard bank debits every 25th. They do not want to give me comprehensive statements but instead they want to tell me the balance... over months of paying I have noticed that the balance does not drop so I asked to see whats going on then i realized that the interest fluctuates higher the more I pay if I ask why the beat about the bush sending me from pillar to post. My grief is that I will pay the loan forever. PLEASE HELP I SUSPECT *****. AYANDA MNCWABE FROM STANDARD BANK PINECREST BRANCH WAST THE ONE I RAISED Quiry to.

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Replies (1)
Standard Bank
Standard Bank's reply10 Nov 2021, 14:43
Official
Dear  Bonga G 
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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