LP
Linda P
1 reviews | Active since Sept 2022
26 Sept 2022, 09:51
Floating bank card
I lodged a complaint on 15 September regarding the replacement of an expired prestige banking card. This issue has not been resolved. Today I called again regarding the card, which is supposed to be delivered to the Knysna Branch, just to be told that no rerouting instruction has been given. And this after four personal visits to the bank. Truly???
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Standard Bank's replyOfficial
26 Sept 2022, 10:18Good day Linda
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply26 Sept 2022, 10:18
Official
Good day Linda
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***