BM
Bonga M

1 reviews | Active since Sept 2019

10 Jun 2022, 08:18

Flippin Poor standard bank service

I have paid up 3 of my account with standard bank one if it dating 2021 September and 2 of them January 2022. I have paid up letters for all my accounts but the accounts are still not closed and not updated with credit beraue. I have called and visited the branches 100 times but still no help. I have raised a complaint on your online platform but am Not getting any help. You guys are a MESS.

0
Replies (1)
Standard Bank
Standard Bank's reply10 Jun 2022, 08:22
Official
Good day Bonga

This is not level of service we strive for.

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 

Standard Bank Hello Peter Team***