1 reviews | Active since Jun 2016

20 Jun 2016, 12:41

fleet merchant services

<p>mirriam m mpe from jhb standard bank merchant services should NOT deal with your clients. She is unprofessional and ***********. She requested same agreement three times over a period of nearly three weeks. She cannot formulate decent sentences on email. Every time after delivery of all the agreements (from Krugersdorp to Jhb) she finds something else wrong. I would like to have a proper investigation in her conduct and I would like to see a director of Standard Bank regarding her poor and insufficient service. We lost a lot of Standard Bank customers - we are a Caltex SS and run on a loyalty program..</p>

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Replies (1)
Standard Bank
Standard Bank's reply20 Jun 2016, 14:27
Official

Good day Christelle Keyser

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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