Flawed Stupid System

How is it possible to Pay a R50 fee and get a payment cleared to another bank immediately, but I cannot make a payment immediately to a supplier who also banks with Standard bank.

Can somebody please introduce me to the idiot who worked that out?????

So I paid a supplier R### $$$ today from my Std Bank Account to their Std Bank account. This is payment for a spot rate deal for stock that has to be paid to secure the stock today. So I get the funds from my customer (FNB to Standard Bank immediately) and then transfer Std bank to Std Bank with no result.

Only to be told by various people on the Call center that funds will show after 24 hours. And the best I can get resolution wise is an apology as this is how the system works.

So now the deal has fell through. I must now try and get the funds back from the supplier, and then refund my customer and lose all sense of reliability and credibility. Eventual loss of potential profits of R### $$$. Is some genius at Standard bank going to refund me???????????

So what is best I can expect now from my Business Partner (being Standard Bank)????????? Another apology for a system that is clearly flawed?????

And low and behold this means nothing to any clerk junior senior, manager or team leader and CEO of Standard Bank as this has bearing whatsoever on their lives. No losses but yet fees we pay and service I get equates to -R#@#@@#

I am waiting in anticipation for any answer to this. I will not hold my breath though as my single account means absolutely nothing in Standard Banks Greater scheme of making money.