LC
Louis C

1 reviews | Active since Mar 2012

11 Feb 2016, 08:11

Fixed rate not fixed

When we bought our little place we said we wanted a FIXED INTEREST RATE.<br> <br> So we got it. the interest rate went up 2 in the past couple of years since we bought our place. Now we getting a letter that its going up.<br> <br> What uttter bull is this. Ive signed a contract with you stating that it will be a fixed interest rate.<br> <br> Please explain to me what the hell is going on. It was on 9.25 and now its 10.25. This also means the previous time it just went up with out notifing us about this.<br> <br> PLease contact me immiatly becaue the was business is being done in this country is pathetic.

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Replies (1)
Standard Bank
Standard Bank's reply11 Feb 2016, 15:13
Official
Hello Lrconradie,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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Best regards,