nN
nonhlanhla N

1 reviews | Active since Dec 2013

30 Jun 2023, 06:40

Fixed interest rates department

I've been waiting for a call from their fixed rates department. I've sent through requests through their call center because there's no number to call them, they have to call you back. Can we be called back or given a number to call.

0
Replies (2)
Standard Bank
Standard Bank's reply30 Jun 2023, 07:48
Official
Dear  Nonhlanhla

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply12 Jul 2023, 12:23
Official
Dear Nonhlanhla 

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.

If you need any further assistance, please don’t hesitate to reach out to us. 


Kindest regards
Standard Bank Hello Peter Team 
***