BL
Bonolo L
1 reviews | Active since Sept 2015
01 Feb 2021, 16:13
Fix your mess and close my account immediately
The last encounter I had with you was when you **********ly debited my account. Hardly a month later you do the same and you take your precious time to resolve matters. You have set me back again by R12 000. My debits have bounced and I don't even know what the R12 000 is for. What you are doing is nonsense. Pay back my money immediately and reverse all the bank charges. I've reported you to the ombudsman you are back to your shenanigans again. I think it's time I look for a reputable financial institution. This is bull****
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Replies (2)
Standard Bank's replyOfficial
02 Feb 2021, 00:38 Hello Bonolo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
C***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
C***
Standard Bank's reply02 Feb 2021, 00:38
Official
Hello Bonolo
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
C***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
C***
Standard Bank's replyOfficial
05 Feb 2021, 14:39Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 5 February 2021.
We appreciate your support and loyalty.
An email response has been sent to you today 5 February 2021.
We appreciate your support and loyalty.
Standard Bank's reply05 Feb 2021, 14:39
Official
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 5 February 2021.
We appreciate your support and loyalty.
An email response has been sent to you today 5 February 2021.
We appreciate your support and loyalty.