Fix Your Errors, Standard Bank

Today has been one of those humiliating experiences where you stand inside a pharmacy wanting to pay for your medication and the cashier tells you your card has been declined, twice! Which is absolutely ridiculous, because I know there's money in my account. But then I go across to the Standard Bank ATM, and again, I can't withdraw my money because you're telling me I have insufficient funds! Then I call your customer service centre to be informed it's a "technical problem, all Standard Bank customers are affected, but we have escalated the matter to our IT team. Sorry, we can't do anything". Well, apparently there are still things your bank CAN do, like deduct amounts of R8,50 for my card being declined, not once, but twice! Yet, I still have no access to MY money!!! Fix this, Standard Ban****