DF
Daryl F
1 reviews | Active since Aug 2014
27 May 2021, 08:34
FIX IT!!
Ok so the second debt order went off for my 2 Month old loan and Ver-Tex Solutions messages me this morning to honor my account?! So someone is not doing their job once again? My ITC is stuffed up because of this and I am losing patience very quickly. Does not help sending me a message saying we will sort it out and nothing gets done. What is next? Are you going to phone my work and request a garnishee order? I am not asking you to fix it...I am telling you to fix it. This is not my mistake and someone has to own up to this!!! Disgusting service!! Hope all Standard bank users see this!! One thing for sure I will be going in the next week or two to another bank
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Standard Bank's replyOfficial
28 May 2021, 01:25Hello Darryl
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply28 May 2021, 01:25
Official
Hello Darryl
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***