PL
Perer L
1 reviews | Active since Oct 2019
23 Oct 2019, 15:24
FIRST MONTH DEBIT
I joined the sim and I was informed that we do not get debited on the first month. I got debited R2500 for using the sim on the first month. The support team is so unprofessional. They are there to **** you than provide valid connectivity. It's all about their profit. I immediately deactivated my sim card.
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Standard Bank's replyOfficial
24 Oct 2019, 04:11Hello Perer
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
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Standard Bank's reply24 Oct 2019, 04:11
Official
Hello Perer
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***