First Impressions

<p>I came in to Standard Bank on Monday afternoon and after waiting to see a consultant for over 30 minutes I was told that the Standard Bank system was down and I could not open my account.</p> <p>I was then told that I would be contacted when the system was back up so that I could come in AGAIN and open the account. It is now Wednesday and I still have not received that call. I tried calling the branch this morning - numerous amounts of times and have just been on hold for over 15 minutes.</p> <p>This is NOT what I call customer service and this is NOT a good first impression of someone trying to open up an account and develop this relationship with the bank.</p>