First Impression Lasts.

I opened an account a couple of weeks ago and decided to go collect it yesterday at the Nortgate Branch. I went on the net to search business hours and I saw your doors close at 3:30pm then decided to call the branch to confirm since most banks close doors at 6pm. Called ***spoke to Mthombeli who confirmed the branch closes at 6pm. Had to ask my boss to leave early so I can collect my card at the bank, I get to the bank at 4pm and to my surprise I met the staff on their way out. I left FNB for such service, REALLY??? I had my salary paid into my account yesterday morning and I cannot do anything. My time and money travelling to the mall was just a total waste I will never get back, such an inconvenience. Standard Bank is that boyfriend a mother would warn her daughter about. My partner actually advised I rather move to ABSA but did I listen to him, noooooooo! I regret my decision to bank with you shem. I have not made a single transaction yet but this is the service I get, I am disappointed. Such poor service is unacceptable guys, I regret my decision to bank with you. I have been banking with FNB since my first job in 2007 (10yrs go) and never have I received such service. I think I should just go back to the devil I know.