EB
Eugene B
1 reviews | Active since Jan 2023
21 Aug 2023, 22:12
Finding chicken teeth is easier thasn changing a debit order date!
We have tried our utmost to contact Standard Bank to adjust our debit order date for our credit card payment from the 26th to the 30th of each month. Absolutely impossible to get hold of anyone to assist us with such a simple request. And we were thinking of moving our whole portfolio to SB. What a mistake that would be!
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
23 Aug 2023, 07:36Hi Eugene
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply23 Aug 2023, 07:36
Official
Hi Eugene
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
23 Aug 2023, 07:37Hi Eugene
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply23 Aug 2023, 07:37
Official
Hi Eugene
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
23 Aug 2023, 15:09Hi Eugene
Thank you for taking our call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply23 Aug 2023, 15:09
Official
Hi Eugene
Thank you for taking our call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for taking our call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
EB
Eugene B's updateReviewer Update
23 Aug 2023, 15:15Please confirm with me in writing that the debit order date for August 2023, will indeed be the 30th.
EB
Eugene B's update23 Aug 2023, 15:15
Reviewer Update
Please confirm with me in writing that the debit order date for August 2023, will indeed be the 30th.
Standard Bank's replyOfficial
23 Aug 2023, 15:53Dear Eugene
Thank you for writing back to us.
We will follow up with our team and we will be in touch.
Have a great day further.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for writing back to us.
We will follow up with our team and we will be in touch.
Have a great day further.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply23 Aug 2023, 15:53
Official
Dear Eugene
Thank you for writing back to us.
We will follow up with our team and we will be in touch.
Have a great day further.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for writing back to us.
We will follow up with our team and we will be in touch.
Have a great day further.
Kindest regards, Standard Bank Hello Peter Team***