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jonathanesterhuyzenprivate J

1 reviews | Active since May 2017

28 Mar 2018, 21:09

Financial Year end mess up and Beneficiary Wipe..... ******* business bank!

Not only did you guys die on Financial year end and month end in feb causing me to have issues with payments that where crucial but now your online banking update wiped all my beneficiaries. This is not on. Time is money and you guys are still going to ask me to pay what I owe you in full but messing me around and losing me time and money is ok I guess. Going to start looking for a new business bank that knows their stuff cos you guys are making stupid mistakes and costing me on a serious scale.

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Replies (2)
Standard Bank
Standard Bank's reply29 Mar 2018, 05:08
Official

Complaint

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

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We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Apr 2018, 11:52
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 04 April 2018.

We appreciate your support and loyalty.

Kind regards


Complaint Resolution Centre

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