NK
Nelisiwe K
1 reviews | Active since Nov 2020
12 Nov 2020, 18:36
Financial assistance
I have a business account with standard bank since 2015 now I have app**** for a house bond with a deposit of R100000 , I m so disappointed that the bank I’m saving my money with them they can’t help me now it’s 14 days asking lots of documents with no help , I have more than 100 staff that I’m paying every month I even convinced my staff to change their accounts to standard bank , now I have no choice to move and go to other banks where they can help me
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Replies (2)
Standard Bank's replyOfficial
13 Nov 2020, 06:04Hello Nelisiwe
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply13 Nov 2020, 06:04
Official
Hello Nelisiwe
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
16 Nov 2020, 13:14Good day Nelisiwe,
Thank you for posting your comments.
Please be advised that an email was sent to you requesting further details.
Awaiting your response.
Kind regards,Complaint Resolution Centre
Thank you for posting your comments.
Please be advised that an email was sent to you requesting further details.
Awaiting your response.
Kind regards,Complaint Resolution Centre
Standard Bank's reply16 Nov 2020, 13:14
Official
Good day Nelisiwe,
Thank you for posting your comments.
Please be advised that an email was sent to you requesting further details.
Awaiting your response.
Kind regards,Complaint Resolution Centre
Thank you for posting your comments.
Please be advised that an email was sent to you requesting further details.
Awaiting your response.
Kind regards,Complaint Resolution Centre