NG
Neil G

1 reviews | Active since Jan 2012

20 Jan 2018, 10:03

Finance Charge

Despite a number of confused calls and bizarre answers by the call centre I am yet to get clarity on a Finance Charge levied to me in November 2017! The explanations so far do not hold water and to my mind cannot be justified. I want answers and not some made up nonsense.

0
Replies (2)
Standard Bank
Standard Bank's reply21 Jan 2018, 00:42
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.


Kind regards

Clint Chetty
Complaint Resolution Centre

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Standard Bank
Standard Bank's reply24 Jan 2018, 11:35
Official

Dear Neil

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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