1 reviews | Active since Jul 2016

03 Dec 2018, 11:32

F#$&in Idiots

Extremely unprofessional! So apparently the bank kept on charging me banking fees for an account I have not been using for almost a year now. I paid up the arrears, they kept on charging me! Now I get a call from their attorneys stating that a summons has been drafted etc. Not once was an atempt made by the attorneys or the bank to contact me regarding this matter, and if so I did not answer because you idiots call after 9 on a saturday night which is not legal, and secondly from a pvt number! Who stil answers a pvt call thanks to telemarketers! Well of this is not resolved we can take it up with the ombud.

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Replies (1)
Standard Bank
Standard Bank's reply03 Dec 2018, 14:03
Official
Dear  Duan Meyer 
 Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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