1 reviews | Active since Jun 2010
FICA stuffup!
We had an account closed because the bank didn't have FICA documents. Asked why the bank didn't request them, the response was that they had no phone number. Yet they had a postal address but it seems that Standard Bank is not capable of writing letters.
Dear Chris
Thank you for posting your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Dear Chris
Thank you for posting your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Dear Chris
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Chris
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,