FICA: frozen account complaint

Although this is sorted out I just want to air my total disappointment in SB with this. While trying to pay with my credit card when we as family of 8 enjoyed a trip to a local coffee shop to celebrate my son's birthday it was rejected. Fortunately, we could pay with my wife's card (second card on my account?!). I phoned SB on Monday to discover my cheque account to be frozen (without proper announcement???). The reason was that my account had \no FICA information"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;786952;704575;9;2;0;0;0;0;2;NULL;NULL;NULL;15/03/26 9:54;15/03/26 8:23;Complain;4,70E+12;;***;I app**** for the Surplus Fund of the Metal Industry in 2013, in Feb 2014 I received a letter stating that my signature differs and I should sign in front of the police and resubmit. I personal took the form in to MIBFA at Anderson str Johannesburg. I then sign in front of them, they say that everything is fine and I can expect them to phone within 3 weeks. After 4 weeks I phone them and they say that there is still a problem with my signature. I again went in and done a face to face signature in front of the super visor, she then said within 3 weeks I can expect a call. I again wait 4 weeks and phone them, they then said the same story 3 weeks. It goes on like that for the hole year 2014.<br> In January I phone them again they say I must be patient I will get a call soon. On 2015-03-09 I went to the offices of MIBFA and went to see the Supervisor, he told me that they will contact me within the next week or two. I eventually got a call on Monday the 16th to confirm my banking details. They say that the mone will be in within a week. We sit now with almost two weeks and still no money. I then phone them again to find out what the problem is. I must wait 4 weeks.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;832729;748540;13;2;0;0;0;0;2;NULL;NULL;NULL;15/03/26 10:07;15/03/26 8:27;BAD ATTITUDE OF MANAGEMENT CITOEN HATFIELD;6,40E+12;Bad Management - Chris Pienaar and Willem Herbst;***;My Citoen 2006 Model was taken to Hatfield Citoen to be repared. period taken in Beginning Febr 2015. Waited for 5 weeks before car was able to be collected 20/3/2015. After an issue with Management regarding the quote that changed 3 times. R14 000 (Computer box replaced) Asked the proof - old one (Not received)R7 000 (Cambelt)R7 000 (airflow meter,ect) Myself send Chris a mail to explain my dissatisfaction regarding the quotation changing for the 3rd time (Need his input and explenation) . Telconference with Headoffice Citroen. My husband and Willem . Willem rude drop the phone while busy on the phone. We want answers. Mail to Chris - Not even interested inphoning me - Sarcastic mail back Citroen Hatfield will not take any responsibility - not even heard client side of the story. In the mail I have where he said in what a sad condition my car is - He can keep his snotty remarks to himself. Pick up the phone , be a MANAGER and make an appointment to see me and hear our side of the story. R28 000 is a lot of money to pay WITHOUT RECEIVING SERVICE. ALSO SHOW INTEREST IN YOUR CLIENTS NEEDS. DO NOT HIDE BEHIND EMAILS AND ONLY ANSWER WHEN YOU WANT TO ON MAILS. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;832731;873409;18;2;0;0;0;0;2;NULL;NULL;NULL;15/02/21 9:42;15/03/26 8:28;Never go to the Beauty Lounge in Bedfordwiew;7,51E+12;Jovan Bevie;***;I had an appointment at the Beauty Lounge salon on Sat 21 FEB 15 at 10h00.I received an SMS same morning, appointment now 10h30 which was not the time confirmed 2 weeks before. I was shocked to find that there was only one hairdresser on duty and he was already busy with three other clients. While I was waiting another client walked in and was rushed off to be attended to. Just before 11 they remembered about me. Thomas was very rushed, obviously, as he now had 5 clients he had to attend to. I showed him what I wanted and he advised that it would not be a problem. Needless to say it ended in disaster.The colour could be fixed by the haircut brought me to tears. I reported this to the owner but she is being very blas? about it. I even sent photos of my bad hairdo. I am still waiting for an actual response from her but she is avoiding me and today refused to take any of my calls. I am reminded of my bad haircut every time I wash my hair and this is when I try follow up with them to no avail. I also need to mention that the salon is in a terrible state. Dirty dye stained walls, overflowing toilet bins. Yes it as a Groupon but does that mean I deserve to be treated differently?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;104500;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/03/26 10:24;15/03/26 8:28;Vodacom confusion in every department ;8,61E+12;tsolofelo, ashely, tania, kgomnotso;***;I took a contract out with Vodacom a few days ago. I received a faulty device. The sim card is not activated. I've called the sales department, the aftr sales department, the cancellations department and no one can pick up my details. Vodacom didn't send me a \ghost number\"" for the porting or an order number for the contract. I'm trying to cancel this within the 14 days but no on in any of the call centre departments seems to know whats poing on and how to help. Ive spoken to Kgomotso"