MM
Mando M

1 reviews | Active since Dec 2015

24 Jan 2016, 17:05

FICA Compliance

How many times do I have to keep taking my ID and proof of residential to Standard bank to be FICA compliant???? My account was frozen about a few months ago, I took my documents to the branch now I have to do it again???? I don't have time for this nonsense I will move my money to other banks!!!!

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Replies (1)
Standard Bank
Standard Bank's reply25 Jan 2016, 14:05
Official
Hello Mando33,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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