Fica blocked accounts without notice

I have been a Standard Bank Customer for probably 35 years and deal with accounts in Business banking and Private banking ( probably 8 in total)<br> <br> Today they blocked one of my accounts due to Fica without any notice whatsoever, making it impossible to meet my month end obligations. This specific account has been in operation for 35 years and many Fica processes have been completed.<br> <br> Surely in today's technology world one should expect to be notified if there is any problems so that it can be rectified. There is no need whatsoever to create havoc by denying access to any account, especially since all the Fica requirements have been met before.<br> <br> Come on Standard Bank, I expect better service and communication. Why do you have a structure in place with relationship managers if you do not use them effectively??