1 reviews | Active since Jan 2012
FICA again....
<p>Two weeks ago I complained about lack of satisfactory FICA procedure.</p> <p>My address hadn't been changed on my statement and I was needing a bank statement for the executor of my husband's will. I was told the IT Dept needed to be notified. I had 2 emails from Clinton, to one of which I rep**** but no follow up since then. Today I received this month's bank statement and whilst they have now put the new address on it is incorrect!!?? I say it again... how hard is it?</p>
Good day Joy
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Joy
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Well there you go... just as I thought. Standard Bank is just not bothered - why should they be? Our money is in their bank!
Absolutely no contact from them. I am going to change my bank in the new year. Decided!
Well there you go... just as I thought. Standard Bank is just not bothered - why should they be? Our money is in their bank!
Absolutely no contact from them. I am going to change my bank in the new year. Decided!
