MS
Moray S
1 reviews | Active since Jul 2011
11 Mar 2015, 17:08
FICA
In short, all my accounts with Std Bank were frozen , without any communication to me beforehand, apparently for FICA purposes. I was stuck with no money or access to any funds and had to borrow money for two days before I had the chance to resolve this.<br> <br> When I enquired with your FICA enquiries, I was told that the reason was that my documents on file were \not cleared"?. I asked what this meant and was told that all my copies were there"
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Replies (1)Standard Bank's replyOfficial
12 Mar 2015, 14:35Hello morays,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply12 Mar 2015, 14:35
Official
Hello morays,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
