MS
Moray S

1 reviews | Active since Jul 2011

11 Mar 2015, 17:08

FICA

In short, all my accounts with Std Bank were frozen , without any communication to me beforehand, apparently for FICA purposes. I was stuck with no money or access to any funds and had to borrow money for two days before I had the chance to resolve this.<br> <br> When I enquired with your FICA enquiries, I was told that the reason was that my documents on file were \not cleared"?. I asked what this meant and was told that all my copies were there"

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Replies (1)
Standard Bank
Standard Bank's reply12 Mar 2015, 14:35
Official
Hello morays,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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