DM
Dimitris M

1 reviews | Active since Feb 2025

11 Feb 2025, 20:16

Fica

Standard bank your fica department is beyond useless. You have blocked my account three times in the space of 3 weeks!?! I have spent over 2 full days at your Eastgate branch with reassurance from the manager that this would not happen again?!? Standard bank is supposed to be in partnership with Shyft yet they cannot even understand when a client transfers money to themselves from one account to another. How can my account be blocked for transferring money to myself? You are wasting my time and I'm sick of your utter incompetence and lack of knowledge within your own departments! If you do not find a permanent solution to your own mess I will be closing my accounts!! You are wasting my TIME!!!

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Replies (1)
Standard Bank
Standard Bank's reply11 Feb 2025, 20:55
Official
Dear Dimitris

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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