LH
Laura H

1 reviews | Active since Mar 2009

02 Mar 2015, 16:34

FICA

Due to Standard bank not obeyting FICA regulations, they left everything until it was too late. I could not see a balance on any account on my internet profile. After spending 1 hour in a que to give them the documents and after they stated that I would be able to see all accounts on my profile. I cannot see my credit card.<br> <br> At this moment in time being the beginning of month when accounts need to be paid. I could not seeMY ACCOUNTS AND THEIR BALANCES. I will not pay anything onto my credit card until such time as Standard bank has apologidsed for it POOOOOR SERVICE AND WASTING MY TIME???!!!!!!!

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Replies (1)
Standard Bank
Standard Bank's reply03 Mar 2015, 13:50
Official
Hello goffer,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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