FICA

My account with standard bank was blocked due to FICA having to be updated.<br> It took me an hour and half in the bank to get this unblocked and still was not sorted when I tried to use my card. After that I had to call card services to again request the unblock. where I am advised that it will take 24 hours to unblock.<br> All this to buy electricity - which I now can not do, so tonight my family and I will sit in the dark and decide which bank we will move our accounts to , including our business accounts.<br> Worst service I have ever experienced from a bank - Your slogan is something like moving forward? however your are moving backwards very quickly - the general consensus amongst my peers!<br> Oh I forgot to mention the inconvenience, let alone the embarrassment in the restaurant last night when my cards were all declined. Zero communication to say my account/cards have been blocked....again, you are pathetic as a bank!<br>