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elaine S

1 reviews | Active since Mar 2012

18 Mar 2015, 07:48

FICA

First of all Standard bank suspended my account for FICA purposes without any prior notification. Monday spending a hour in the bank my account has STILL not been activated. I have been phone to increase my limit yesterday...for what reason Standard bank??? Then I was told to go back to the bank to get it activated?????!!! I don't have another hour to sit there...so don't worry Standard bank I will hike to all my appointments today, seeing that I can put petrol in my car!! Standard bank, moving to frustrate and while you at IT..do me a favour and close my account permantly!!

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Replies (1)
Standard Bank
Standard Bank's reply19 Mar 2015, 09:22
Official
Hello selaine,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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