TB
Tania B
1 reviews | Active since Apr 2025
12 Sept 2025, 08:54
*****
Shocking service. 2 weeks after i have reported *****ulent transactions on my account, (7 transactions and standard bank couldnt even pick up that something is wrong) and the only automated feedback i get is, still investigating, waiting for funds to clear with the merchant. I already had a bad experience with Standard Bank insurance and cancelled my policy and will be reporting the matter to the ombudsman. I guess i have to follow the same route with my bank accounts. I will never recommend Standard Bank to anyone
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Standard Bank's replyOfficial
12 Sept 2025, 08:59Dear Tania,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply12 Sept 2025, 08:59
Official
Dear Tania,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***